Our work would not be possible without our Trustees. If you want a volunteer for this role that will make use of your skills and help you to develop new ones, while making a meaningful impact in Bristol, then please get involved.
If you are interested in applying, please read our Frequently Asked Questions below for more information. And if you would like to have an informal chat about the role or the work of Citizens Advice Bristol, you can contact Philip Parry, Vice-Chair of the Board of Trustees, at [email protected]
If you want to apply to join our Board, please send your CV and a cover letter explaining why you would like to join the Board, and how you think you could contribute, to Philip Parry, Vice-Chair, at the email address above, no later than midnight on 26 January 2024. We will be interviewing selected candidates on a rolling basis, until all vacancies are filled.
What does it mean to be a Trustee of a local charity?
Our Trustees are volunteers who exercise overall responsibility for the strategic direction, organisational policy and planning, finance and decision-making of the organisation. The Board members act collectively as a team to provide leadership and ensure good governance. New trustees are appointed by the current Board of Trustees.
What will I have to do?
The Board of Trustees of Citizens Advice Bristol are responsible for the governance of the organisation, its strategic development and direction, organisational policies, and ensuring the charity is financially sustainable. Don’t worry if you have never been a Trustee before – a full induction is provided. The responsibilities of a Trustee at Citizen’s Advice Bristol are to:
- Ensure that the charity stays true to its purposes and meets Citizens Advice service standards
- Ensure the charity’s financial stability, sustainability and resilience
- Provide support and be a critical friend to the Chief Executive Officer
- Contribute ideas and expertise to the development of the organisation
- Safeguard the reputation of the charity and represent it positively in all external situations
- Read all relevant papers, contribute actively to discussion, support and challenge the senior management
- Undertake relevant training and update knowledge and skills.
How much time will I need to commit to the role?
Board meetings are held on Tuesdays 6-8pm approximately every 2 months, often at the offices of Burges Salmon, at One Glass Wharf, Bristol. We also hold a couple of full or half day events each year involving Trustees. We share materials and documents in between meetings using a shared Drive which Trustees can access from home.
Initially, you may need to devote the equivalent of a couple of days a month to familiarise yourself with the organisation and your role. After that you will need the equivalent of about a day a month, more if you have time! We have one standing subcommittee (Finance Committee) and a number of time-limited task and finish groups. Trustees will typically be asked to play a leadership role of sorts in one area (e.g. Diversity and Equality, Health and Safety, Safeguarding, Campaigns, etc.).
How long would I be expected to serve as a Trustee?
A minimum of 3 years. Trustees who are willing to stay on for longer usually serve for around 6 years.
Are you willing to take on someone who has never been a Trustee before?
Yes we are, and experienced Trustees will act as mentors to support you. If you have already been a charity Trustee, or had a similar role, such as school governor, or managed a charity yourself, we will value that experience.
Do I need to know a lot about the work of Citizens Advice?
No, but you need to be in tune with our values and social justice mission. We will provide a thorough induction and opportunities to hear from front line staff and volunteers.
Do I need to have a legal, financial or senior managerial background?
No, but do tell us if you can offer specific skills and expertise in areas required by the organisation, such as those highlighted in the advertisement.
What specific expertise does the Board need right now?
The critical requirements for joining the Board are that you are committed to the work of Citizens Advice and have enough time to carry out your responsibilities. Our recent skills and experience audit has highlighted the need for Trustees with experience, skills and knowledge in one or more of the following areas:
- Ensure that the charity stays true to its purposes and meets Citizens Advice service standards
- Ensure the charity’s financial stability, sustainability and resilience
- Provide support and be a critical friend to the Chief Executive Officer
- Contribute ideas and expertise to the development of the organisation
- Safeguard the reputation of the charity and represent it positively in all external situations
- Read all relevant papers, contribute actively to discussion, support and challenge the senior management
- Undertake relevant training and update knowledge and skills.
Will I get any training and support for the role?
We provide Induction and a mentor if you want one. We ask all trustees to complete e-learning modules provided by Citizens Advice to familiarise Trustees with their roles and responsibilities.
There are ongoing opportunities to attend training days, conferences, and internet forums on specific topics with trustees of other local Citizens Advice across the country. All trustees have a one-to-one meeting with the Chair each year to discuss their contribution and any development needs.
Will I be liable for anything?
Citizens Advice Bristol is a registered charity and incorporated as a Company Limited by Guarantee. Trustees bear no personal financial liability.
What can I gain from volunteering as a Trustee with Citizens Advice Bristol?
- A chance to make a difference within your community
- Use your skills and experience in a new context
- Learn how a charity operates
- Learn about the impact of high quality, impartial advice
- Understand the strategic role of Trustee Boards
- Contribute to the future direction and sustainability of a key local organisation
- Work with people from a wide range of backgrounds engaged around a common purpose
- Something a bit different for your CV!
Can I see what you do before I commit myself?
We invite potential trustees to visit our premises and observe a Board meeting before they commit.