Get advice

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect our lives.


Are you finding it difficult to manage your money, pay your bills or balance your credit cards? Or do you have mortgage or rent arrears or questions about debt? We can help.


Are you homeless, dealing with problems affecting your home, or struggling with rent or mortgage arrears? Find out how we can support you.

Family law

The University of Law in Bristol provides a free email advice line for family law matters such as divorce, separation and issues involving children of a relationship.

Macmillan Cancer support

We work with Macmillan Cancer Support to deliver welfare benefits advice specifically for people affected by cancer.


If you need advice on making a claim, are having problems with your claim or are unsure how to get started, we can help. We can also help with appeals for Personal Independence Payment (PIP) and Employment Support Allowance (ESA).

Other local advice

If we can’t help, we know someone who can.

Cost of living

If you are struggling with the rising cost of living, Citizens Advice Bristol can give you support and guidance. We can provide practical guidance around benefits, money, debt and energy.

Universal Credit – Help to Claim

We can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.  

Advice Session Times

Telephone advice is available. Click here for information.

Immigration and Citizenship

We can offer advice and help you to understand your options for many immigration issues.