Sarah has dedicated over 20 years leading charities that make a difference in people’s lives. Her career has focussed on strengthening organisations, developing sustainable services and building partnerships that improve support for local communities. She has extensive experience across advice, domestic abuse, criminal justice, substance misuse and public health services.
Before joining Citizens Advice Bristol, Sarah strategically led on national justice programmes at Citizens Advice, working with partners across England and Wales to improve access to advice and support. Sarah has held two Chief Executive roles; Citizens Advice Stroud and Cotswolds and Survive South Gloucestershire and Bristol. Alongside her executive career, she also serves as a charity trustee and school governor, reflecting her commitment to strong governance and supporting local communities.
Outside of work, Sarah enjoys caring for her pets and spending time with her family.

Beth is a policy professional with experience advising leaders in the public and private sectors. As a telecoms regulatory specialist, she has contributed to policies advancing the UK roll-out and take-up of full fibre broadband. Alongside her policy work, she practises as a BACP-registered integrative counsellor supporting clients with mental health challenges. Beth is the Research and Campaigns lead on the Board.

Jacob joined the Citizens Advice Bristol Board of Trustees in March 2025. He brings expertise in data analysis and maintenance management through his role in Facilities Management at Southmead Hospital. Drawing on his previous experience as a trustee in the higher education sector, Jacob is committed to supporting the organisation in delivering its vital services to the local community.

Lauren joined the board at Citizens Advice Bristol in late 2025. She currently works for Age UK as Strategic Change Manager supporting local charities across England. Previous experience includes 20 years of workingwith a range of charities including those supporting people with vision impairment, hearing impairment and arthritis, often including an information and advice function.  Her roles have ranged from that of CEO to fundraising, service development and marketing.  Lauren has programme management experience working with a range of partners including the NHS and Local Authorities.  Volunteering experience includes supporting the development of local charities through mentoring, being a school governor and being trustee of a local charity for the past six years.

 Lauren lives just outside Bristol with her young family and loves gardening and reading

Lucy has a huge respect for the valued work and impact that Citizens Advice Bristol has on so many lives. She is excited about being a member of the Trustee Board and is passionate about helping to make a positive difference in Bristol. Lucy has 16 years’ experience of fundraising within the charity sector and significant experience with Grant and Foundation Applications. She is currently Head of Development and Fundraising at Young Bristol and has previously enjoyed working for both smaller local and larger national charities. This means she has broad experience and a good understanding of the voluntary sector funding environment and available income streams.

At Young Bristol, as a member of the Strategic Management Team, Lucy develops and leads the income generation strategy for Young Bristol and enable Young Bristol to secure the resources required to deliver its strategic objectives, both now and in the future. Lucy has identified opportunities for growth in existing areas of income generation and identified and developed new opportunities for income generation.
Lucy also spent 7 years working for the British Heart Foundation as the Community Fundraising Manager for Bristol, South Gloucestershire and Somerset. Here she was required to assess ongoing funding priorities and develop and implement the annual community fundraising plan for the area successfully delivering the area financial target.