We have following job vacancies at the moment!
Jobs
We are seeking a highly motivated individual to manage the Core Service, our largest multi channel advice activity. The Core Service is mostly delivered by volunteers, the appreciation and encouragement of whom is imperative. Equally imperative is ensuring that advice delivery meets regulatory, funder and internal standards.
As with everything we do, the Core Service must remain responsive to changes in the community’s advice needs, and also to how the community needs that advice to be delivered (for example the introduction of new channels or delivery points). The post holder will therefore listen well, foster an appetite and readiness for change in our people, and be persistent. In terms of day to day service delivery, they will thrive in the following environment (and support others to do the same); unpredictability, clients in difficult situations, multiple advice subjects, and incoming referrals arriving from different partners and channels.
Key details:
- Salary: £34,000 pa (pro-rata)
- Hours / work pattern: 5 days / 35hrs per week preferred, but 4 days / 28hrs considered – some home working may be possible
- Contract: Permanent
- Location: Main Office- Fairfax Street, Bristol
How to apply:
Please read the Job Pack containing the Job Description for more information on our website via the apply button. To apply please submit the following to susan.sutterby@
- CV
- Covering Letter, no more than 2 sides of A4 paper, describing and demonstrating how your experience, skills and knowledge meet the criteria set out in the Person Specification.
To request an informal chat please contact Susan Sutterby (Advice Services Manager) on: susan.sutterby@
Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.
We have a vacancy for a Projects Co-ordinator working primarily with our Macmillan Benefits Team and our MaPS Debt Advice Team, this is a busy role for proactive self-starter who can work collaboratively within teams whilst managing their own workloads. Based in our main office at Citizens Advice Bristol, the Projects Co-ordinator is an integral member of the project teams.
Responsibilities include but are not limited to;
- processing new clients into the service
- providing initial information
- identifying urgent issues
- prioritising clients as necessary
- booking client appointments
- monitoring referrals
- supporting caseworkers to progress client cases
Key details:
- Salary: £23,026 pa FTE (Pro Rata to 0.8 if 28 hours)
- Hours / work pattern: 28-35 hrs / Monday to Friday – you can express an interest in working between 28 and 35 hours per week, but even part time applicants must be available to work across all 5 days.
- Contract: Projects Co-ordinator – Fixed to 31.3.2026
- Location: Main office (BS1)
- Closing date: 5.00pm on 13th November 2024
- Interviews: 20th November 2024
To request an informal chat please contact Susan Sutterby (Advice Services Manager) on: susan.sutterby@