Covid-19 update

We are offering a telephone advice service only. Our telephone service can be accessed on 03444 111 444, Monday - Friday, 9:30 - 3:30. We are looking at ways we can return to in-person appointments, but will only do so when we can ensure the safety of our staff and clients. Please continue to check our website and social media for updates.


Here you’ll find all the publications we have put out: impact reports, leaflets on debt, housing and more; plus any research papers we’ve published. Don’t forget to check our news and campaigns pages for more.

Impact reports

Our impact reports and annual reports focus on the social value we add to our local communities.


Our clients give us a huge amount of insight into the issues facing people in Bristol today. We regularly carry out research into issues that impact all of us who live or work here. Click on one of the links below to take a look at some of the important research that we’ve undertaken locally.

CEP Resources

Resources that we have created for the Citizens Advice network