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 Debt problems? Ring 0117 946 2588 (Mon - Wed)
                           or email us for debt advice.

Any other enquiries? Ring our Advice Line on
                    03444 111444.

Bristol Citizens Advice is an independent charity that provides free, impartial advice and information on a range of issues. We can help with most everyday problems from employment to housing and debt.

Before using our service we would encourage you to visit our national website, where you will find information about all the main areas of advice including: Benefits, Debt, Housing, Employment, Consumer, Family, etc.

If you would like to talk to a CAB adviser face-to-face, visit our ‘drop-in’ at Bristol Advice Point

Find out about volunteering with us

There are a number of options for accessing our service:

  • Our drop-in services at
  1. Bristol Advice Point (City Centre - BS1 2JL)
  2. Southmead Community Centre (BS10 6BQ)
  3. William Budd Health Centre (Knowle - BS4 1WH)
  4. Hartcliffe Health Centre (BS13 0JP)
  • ​Appointment only service
    • To book an appointment at our Charlotte Keel Health Centre service ring 0117 9027135 or visit the Practice directly. You must also be registered as a patient. 

  • Our telephone service: 03444 111 444 . Available Mondays to Fridays between 10am to 3pm.

  • As an alternative to using the drop-in service, you can write to us:  BRISTOL CITIZEN ADVICE BUREAU, 12 Broad Street, Bristol, BS1 2HL. Please include the details of your current circumstances, along with your question and/or how we might be able to assist you. 
We have a number of projects and services including:
Macmillan Project - Benefits Advice for clients diagnosed with cancer
Face-to-face - Debt advice for clients on low incomes
Southmead  - Drop-in advice service at Southmead Community Centre
GP Outreach - Benefits advice at Charlotte Keel, William Budd and Hartcliffe Health Centres
Good Tenants Scheme  - housing and money advice to prevent homelesness
St. Monica Trust - Welfare benefits advice to St Monica Trust residents
Immigration drop-in - Albany Solicitors provide free immigration advice at the Bristol Advice Point every Wednesday, 2pm to 4:30pm