Energy suppliers must show Ofgem that they can follow the new prepayment rules – then they will be allowed to forcibly install PPMs or remotely switch smart meters to PPM mode. On Monday 8 January 2024 EDF, Octopus and Scottish Power were given permission to restart involuntary PPM installations after meeting the regulator’s set of conditions. We’ve updated our content to reflect this.

You can read the press release on PPM restart conditions on the Ofgem website.

You can read our advice about stopping your energy supplier moving you to prepayment.