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Covid-19 update & new phone number

We are offering a telephone advice service only. Our telephone service can be accessed on Freephone number 0800 144 88 48 or Textphone (for those who are hard of hearing) 0800 144 88 84, Monday - Friday, 9:30 - 3:30. We are looking at ways we can return to in-person appointments, but will only do so when we can ensure the safety of our staff and clients. Please continue to check our website and social media for updates.

Young people

Our Ask Us project offers advice for 16-25 year olds. Run in collaboration with the service 1625 Independent People and the Avon & Bristol Law Centre, the project is focused on helping young people in crisis.

The service offers advice and ongoing support for people aged 16 – 25 who are experiencing problems with:

  • debt
  • benefits
  • housing and homelessness
  • employment
  • immigration
  • health issues

Contacting us

If you are a young person who would like to access this project or if you are a professional who would like to refer a young person into this project please fill in our referral form and you will be contacted within a few days.