Covid-19 update & new phone number

We are offering a telephone advice service only. Our telephone service can be accessed on Freephone number 0800 144 88 48 or Textphone (for those who are hard of hearing) 0800 144 88 84, Monday - Friday, 9:30 - 3:30. We are looking at ways we can return to in-person appointments, but will only do so when we can ensure the safety of our staff and clients. Please continue to check our website and social media for updates.

Find us

Brooklea Health Centre

Wick Road

What we offer

This service is exclusively advice/casework regarding welfare benefits and is only available to patients registered at Birchwood Medical Practice or Nightingale Valley Practice within Brooklea Health Centre.  

We are currently offering a telephone advice service only. Please call the number below and leave your name, postcode, health centre and contact number and a caseworker will  get back to you. This may take longer than normal so please be patient with us during this time.


 0117 946 2577 – Voicemail only – leave your name, postcode, health centre and phone number and we will contact you as soon as we can. 

Access Details

Disabled parking
Wheelchair access
Disabled WC
Induction loop / induction coupling
Telephone translation services are available.

For further accessibility information see