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Get advice online from Citizens Advice
Citizens Advice Bristol
48 Fairfax Street
Face to face
Please note that important changes in our service times are taking place from Monday, 9th April. Please see the table below for details.
At the drop-in at our Fairfax Street office you will receive a short interview to decide the most appropriate advice to meet your needs. You may then be given an appointment with a relevant adviser. Some clients will be referred to other agencies and some clients may be given assistance with self help packs.
Citizens Advice Bristol opening times
|Day||Advice Drop-in.||Debt only Drop-in||Information and Signposting only|
|Monday||9.30 am – 1 pm||9.30 am – 4.30 pm|
|Tuesday||9.30 am – 1 pm||2pm - 4pm||9.30 am – 4.30 pm|
|Wednesday||12.00 pm - 2.30 pm||12.00 pm – 4.30 pm|
|Thursday||11.30 am - 1.30 pm||9.30 am – 4.30 pm|
|Friday||9.30am - 1 pm||9.30 am – 4.00 pm|
It is advisable to arrive within the first hour of the drop-in as it is first come first served. We may have to turn people away if there is a large demand for our service on the day.
03444 111 444 (General advice)
Our telephone service is available Mondays to Fridays between 10.00 to 13.00 on 03444 111 444
|Monday||10.00 – 13.00|
|Tuesday||10.00 – 13.00|
|Wednesday||10.00 – 13.00|
|Thursday||10.00 – 13.00|
|Friday||10.00 – 13.00|
- Wheelchair accessible - yes
- Wheelchair toilet access
- Induction loop
- Documents in accessible formats
- Accessible signage
- Internet advice access
Telephone translation services are available.
- Money Advice
- Welfare Benefits
- Legal Rota