Campaigning for Change
We collect evidence of clients' problems and use this, in the form of anonymous case studies, to campaign for changes in national and local policies and services. We have a key role in speaking up for clients, raising issues brought into the bureau, contributing to public debate and informing legislation.
Our policy/campaign work covers a wide range of issues including consumer, debt, housing, benefits, immigration, employment, legal matters and health.
We are independent and impartial so policymakers listen to us.
Payday Loans - new rules for lenders
A pay day loan is a short term loan intended to tide you over until you next get paid, with high interest rates.
A good practice customer charter has been brought in by the four main trade associations setting out what you can expect from payday lenders. Most lenders belong to one of these trade associations. If you aren’t happy with the service they provide and they don’t meet the standards in the charter, you can complain.
We’d like to hear about your experiences of payday loans, to make sure lenders are acting fairly and responsibly.
The Government has introduced a series of changes to the way Housing Benefit is calculated. The effects of these cuts will increase over the next few years but are already beginning to hit some of the poorest people in Bristol. Bristol CAB was a member of a Steering Committee, Bristol Poverty Action , set up to arrange a Poverty Hearing giving a voice to those effected by the cuts and to look at how Bristol as a city can work together to minimise their impact. A report of the Hearing is now available .
We would be interested to hear how changes to Housing Benefit are affecting you.
- The Comprehensive Spending Review announced that from April 2012 there will be a 12-month limit on contribution-based ESA for those in the work-related activity group. If you think you may be affected by this cut, tell us your story.
- If you have been on another sickness or disability benefit for some time, such as Incapacity Benefit, and have been told you now need to be reassessed for ESA, have your say by keeping a diary.
If you have experienced any problems with ESA, or if you are worried about proposed changes to the benefit, you can help us to inform MPs by writing a letter to your MP.
Find and contact your local MP by using this link - www.theyworkforyou.com
or find and contact your local councillor via www.councillor.gov.uk