The Pro Bono Programme has insurance cover provided by the College’s Insurers. If the Programme were to be negligent in the handling of your case you would be covered by this insurance and we would be under a duty to advise you of the possibility of a claim were such circumstances to arise.

 

 

We hope you will be satisfied with the service provided by our Family Law Email Line. However, if you do wish to complain you should address your complaint in writing to:-

 

Victoria Leather
Senior Supervising Solicitor
Pro Bono Co-ordinator
The College of Law
Temple Circus
Temple Way
Bristol
BS1 6HG

 

If you are dissatisfied with her response, you can request that the matter be investigated by the Senior Pro Bono Co-ordinator at the College of Law. Her details will be given on request.